Privacy Policy

Privacy Policy

Introduction

Welcome to https://coach-trailer-salvage-process.dmv-california.com (hereafter referred to as “Coach Trailer Salvage Process,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, applications, products, or services that you access through links on our site. These entities have their own privacy policies governing data collection and usage, over which we have no control.

Processing Activities

This Privacy Policy governs situations where:

  • You use any of our applications or services as an authorized user
  • You visit websites linked to this Privacy Policy
  • You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses used for transactions.
  • Financial Information: Banking information and financial transaction records.
  • Purchase Information: Data related to the products or services you purchase from us.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Details obtained from social media platforms when you connect with us through them.
  • Product Information: Preferences, specifications, and usage patterns related to products you interact with on our platform.

We collect this data through various methods: user input forms, account creation processes, browsing interactions, automated tracking technologies (like cookies), and information received from third parties.

Cookies

We use cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes, categorized as:

  • Strictly Necessary: Essential for navigating our website and ensuring core functionalities.
  • Preference: Remembering user preferences and settings to provide customized experiences.
  • Analytics: Tracking aggregated data for analytics and measurement purposes, helping us understand how users interact with our site.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for secure data transmission and storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to ensure ongoing protection

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our data practices regarding minors, please contact us using the details provided in this policy.

Your Rights

Depending on your location, you have certain rights concerning your personal data, including:

  • Access: The right to request access to and receive copies of your personal information held by us.
  • Rectification: The right to request corrections or updates if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exemptions.
  • Restriction: The right to limit the use or processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or lodge a complaint, please contact our Data Protection Officer using the details provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Via email: [email protected]
  • By post: Coach Trailer Salvage Process, Data Privacy Team, [Address], [City, State, ZIP Code]
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